Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So detailed, so easy
on April 14, 2025
Posted by: TxCyn
from TX
I enjoyed the experience. Hate the process of paying taxes, but this made it easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on April 14, 2025
Posted by: Su15
from FL
Its so user friendly, very simple answers the questions, upload documents and done. Any question there's a live agent standing by. Also love the additional information provided to help you choose how to file.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Pricing
on April 14, 2025
Posted by: 1972rickster
Terrible experience for the first time since using charged me $20 more when I finalized taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
First time filing and never using this again
on April 14, 2025
Posted by: turbotaxsucks37
Took $119 for a “free” app and didn’t even help actually file anything and my taxes got rejected and they wouldn’t let me upload the file with the proper name of the document I’m uploading
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 14, 2025
Posted by: chief225
this is a great process and is easy too use love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Go Too in tax preparation.
on April 14, 2025
Posted by: Ponie65
from Williamsport, PA
Like the ease of the upgrades since last year. The tax advice was really quick and gave me what I needed to know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 14, 2025
Posted by: Samanmy33
Very easy and helpful No hassle I recommend this app turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is horrible
on April 14, 2025
Posted by: jgglngbaby
from Pennsylvania
You don't allow the proper blocks to be corrected - you errored my taxes on a zip code issue when I provided the correct zip code it was the state that needed to be corrected but your system did allow that box to be updated so basically you stole my money for something that should of been so simple and I will never use this system again its a waste of time.
Written by a customer while visiting turbotax.intuit.com