Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Terrible decision.
on April 14, 2025
Posted by: LL521
from New castle de
Had to pay almost $200 out of my refund to even file my taxes…I’ve been using tt for over 7 years at this point. Next year I’m going else where. It’s egregious how I was forced to upgrade this year.
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBOTAX IS TERRIBLE.
on April 14, 2025
Posted by: Anonymous
Terrible program, I absolutely hate turbotax software. It's absolutely dumb that it's making me upgrade to "deluxe" when my contribution to something literally makes no freaking difference. Its so needlessly long and drawn out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OOPS! Confused with service
on April 14, 2025
Posted by: MattOOPS24
I am retired and received an SSA-1099 form with a 1095-B Health coverage through Medicaid . My returns with Federal and State is $0. I used the Turbo Tax Free edition to file my tax forms. to my distress, I read the fine print to discover I don't have to file since i receive a SSA check and Medicaid. it is only when the filer has a 1099-A through a commercial carrier. I had already completed the transaction and paid $149.00 for Federal and State filing. I am getting old and was confused. Can I get my money back?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 14, 2025
Posted by: Rick2340
10/10 this is the easiest way to do your taxes on your own
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I think that TurboTax was worth it,
on April 14, 2025
Posted by: WalkinTall
It took a little while, but it was worth it. I will definitely use it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best way to file
on April 14, 2025
Posted by: She2Of
I like using TurboTax because it is simple and provides options for clarification. I also like the fact that I have the option throughout to gain access to a live agent for assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 14, 2025
Posted by: Tlc566
TurboTax made it filing my taxes easy. I was nervous but it was simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 14, 2025
Posted by: Christy50
from Green Springs Ohio
It was great and fast. I will definitely use TurboTax again
Written by a customer while visiting turbotax.intuit.com