Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy
on January 31, 2025
Posted by: Angelina1215
It’s always easy and fast to file my returns and if I have any questions someone is always available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
scam rip off
on January 31, 2025
Posted by: jtcross
terrible cant start over from scratch once you start a tax return. also they kept forcing me to upgrade to file a simple unemployment tax return . rip off place to force you to upgrade to over 130 dollars just to file a unemployment income return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Fast!!!
on January 31, 2025
Posted by: klm1213
Super easy, not expensive and answers all of my questions. Been using for years!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointed Veteran e-file no longer free
on January 31, 2025
Posted by: DisabledIraqVet_NC
from Stokes County, NC
Simple process and easy to follow in order to self-file. Quite disappointed that they no longer offer Federal e-file for free to veterans - only Active Duty and Reservists. I was injured in Iraq, and am now a Disabled Veteran...just because I can no longer serve, I have to pay full price for State and Federal. Also disappointed that Intuit tricked tons of Service Members into paying to file by offering a "Military Discount" when they had a contract with the government stating service members could file for free. Dishonest and unpatriotic in my opinion. I also don't like that the additional $40 fee charged to pay for the services using your Federal Refund isn't shown in the total breakdown, so it's easy to miss. Thankfully I saw the * and noticed the additional fee, which led me to pay for my tax returns up front.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not what I have been used to.
on January 31, 2025
Posted by: Gary3908
Had trouble with charges .Was being charged $167. only wanted $49. Will never file w3ith Turbo again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Process
on January 31, 2025
Posted by: Rissayan
from Perry iowa
Process was quick and easy and reasonably priced! Highly recommend.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 31, 2025
Posted by: JB2817
super easy and fast process. Highly recommended!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awsome!
on January 31, 2025
Posted by: Derekg44
from Jacob City, FL
My tax expert Rosezette was great. she was very helpful and knowledgeable.
Written by a customer while visiting turbotax.intuit.com