Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Simple and easy
on April 14, 2025
Posted by: geeRose16
from Lafayette, LA
It was pretty self explanatory. The info and sidebar were very helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's not actually free
on April 14, 2025
Posted by: Unhappy costumer
from N/A
Nothing is more upsetting than seeing your supposed to get money back but end up losing a couple dollars because something that advertises itself as free in fact costs $140. I will be looking for alternatives next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FAKE ADVERTISING
on April 14, 2025
Posted by: Rmmm015
from Florida
It’s unbelievable that they claim “ file your taxes for free “ and then they take $100 out of our taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So awesome
on April 14, 2025
Posted by: Bubbles28
This was an amazing experience and it was very helpful this was my very first time and I highly recommend it thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very organized
on April 14, 2025
Posted by: Alienkat
from California
It asks you simple questions. I like the self help skills.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on April 14, 2025
Posted by: JACLAR
Turbo Tax will nickel and dime you for EVERYTHING. Extra if you choose direct deposit to YOUR OWN account, extra if you want to pay out your federal taxes, just crazy, Will not be using in the futur.,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax was great
on April 14, 2025
Posted by: jojo250
It was nice in this day and age that someone talks to you
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!
on April 14, 2025
Posted by: Leslie5399
from New Smyrna Beach Florida
Very helpful. This is the first year I’ve done it on my own
Written by a customer while visiting turbotax.intuit.com