Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax sucks
on April 14, 2025
Posted by: Henrydanger1017
from Tennessee
Usually I go to a local tax expert but this year I thought I’d give TurboTax a chance. Instant regret! I even paid for the deluxe version and still had trouble! Will never do this again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2025
Posted by: Scrappy81
Because it's easy to do and they help you a lot for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not transparent
on April 14, 2025
Posted by: Nic823
from Michigan
Got all the way through my taxes after choosing the "free" filing option, then at the very end turbo tax told me the only way to submit was by upgrading to the $79 dollar plan because i had an HDHP health plan the prior year, and there was no other option to submit my taxes. I somehow went from a $25 federal return and a $0 michigan return, to owing $79 to turbo tax, and $64 to michigan, for a total of $143 dollars owed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was amazing
on April 14, 2025
Posted by: Haase 02
from Wausau Wisconsin
It was easy,had great quality examples I will definitely be using them next year and the years to follow
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy and helpful
on April 14, 2025
Posted by: No mo review ever
It was great now after not letting just say great you made the experience not as good 2 stars
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading Prices/costs
on April 14, 2025
Posted by: Anonymous
from Port Townsend Washington
Was forced to pay $119 to use TurboTax all because I had an HSA and I didn’t even get any breaks or benefits for having it. I was told that the product that I was required to have cost $79 then I was also hit with a $40 “convenience” fee. I am extremely unhappy with all of this 10 out of 10 I do not recommend TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filed my taxes easy!
on April 14, 2025
Posted by: Brittney25
from Pennsylvania, PA
It was an easy way to file my taxes and to get everything in order to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PRETTY AWESOME
on April 14, 2025
Posted by: CANDI5
from Nevada
PRETTY EASY TO USE, MAD I HAVEN'T BEFORE! WILL TELL PEOPLE HOW EASY IT WAS
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com