Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is the best
on April 14, 2025
Posted by: Gs4513
from Tennessee
Awesome experience overall, will use turbo tax again next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This is a scam
on April 14, 2025
Posted by: I got Scammed
This is a scam. This is a scam. This is a scam. This is a scam
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on April 14, 2025
Posted by: TSDAY
from Huntington, Tx
Have used TurboTax for years and always have the easiest and most efficient tax returns than I’ve ever had!s
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 14, 2025
Posted by: Dar98
from Minnesota
Great. Quick and clear. I had a great experience with support and process clarity.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is not free!!!
on April 14, 2025
Posted by: Davidb313
It’s not free I had to pay 150 dollars stop saying it’s free when it’s not!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX SHOULD BE SUED AND OBOLISHED
on April 14, 2025
Posted by: rippedoffcustomer
from NY
Forces you to pay for the deluxe version if you have an HSA or MSA which is 79 dollars - when most peoples contributions are at least that - off setting the deduction. An obsoletely predatory money making. Then you get charged 40 dollars to use your fed return to pay for it. Plus you get charged no matter what for state filing. Trash system making you think their FREE version is free when it actually costs you your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on April 14, 2025
Posted by: Anonymous
from AL
Overall I found TurboTax to be pretty helpful in filing my tax returns. I think what could make it better is if the app has a better way of keeping up with questions that have already been answered. Whenever I go back to edit something it will ask me the same questions over and over making a simple service seem very tedious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Taxes is my last choise to use
on April 14, 2025
Posted by: zcartx1
Filling out taxes is easy, But, you will not print my tax form so I can mail them in. So no longer will I use Turbo Taxes to file my Taxes
Written by a customer while visiting turbotax.intuit.com