Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(80,646 Reviews)
Rating breakdown 80,646 reviews
5 Stars
60,483
4 Stars
8,740
3 Stars
3,817
2 Stars
2,374
1 Star
5,232
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Worst experience ever.
on April 14, 2025
Posted by: Sorntjehsiotmn
Expensive, and you lost my documents from last year making it nearly impossible to submit my return. Not helpful when you tell me you didn't do my return last year. I've only ever used TT so you absolutely did my return last year. Can't turn a tax company to have good record keeping? Time to switch to a different company that can keep track of my documents. The entire advantage of TurboTax is that everything is in one place. Never again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy!
on April 14, 2025
Posted by: Carlye358
from Norcross, GA
I like that TurboTax saves my info every year so I can file in about half an hour and go about my life!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Surviving
on April 14, 2025
Posted by: That Way
from Youngstown Ohio
It was relatively painless to file my taxes thankfully yet I am still very intimidated.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 14, 2025
Posted by: Stubbs35
from Houston Texas
Turbo Tax has always been my go to! The ease of use is unparallel. It walks you through the process and makes all the suggestions for you. It asks all the questions you need to answer. Simple and plain and straight to the point. Much appreciated Turbo Tax, Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy!
on April 14, 2025
Posted by: JSteadman41
Relatively easy to use and submit! We were cutting it a little close to the deadline, but Turbo helped us not miss it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome and so easy to use!
on April 14, 2025
Posted by: Jenn9589
Always so easy to use and reliable! I use it every year and it's always reliable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Failed at the final step
on April 14, 2025
Posted by: kalefdfj333
awful process. final step, click file and finish, get the verification pic and gifs, system logs me out. If i had not logged back in, the process would not have finished. Completely ridiculous. Awful company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is great
on April 14, 2025
Posted by: Crusso3462
from Youngstown, Ohio
Very good and quick. Easy to navigate. Questions were straight forward
Written by a customer while visiting turbotax.intuit.com