Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Quick and easy
on January 31, 2025
Posted by: mikel05
from tacoma wa
turbo tax always make it quick easy and not confusing to get my tax's down.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Is a Breeze
on January 31, 2025
Posted by: Mmulish7
from Lompoc ca
Turbo Tax is easy to use and the prompts are very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great job
on January 31, 2025
Posted by: Javahead 62
I’ve used TurboTax for several years and will continue to do so
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax will find a way to take your money
on January 31, 2025
Posted by: 0ev1
Hidden fees totaling over $100 when I initially signed up for the simple 0$ plan
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
100% recommend
on January 31, 2025
Posted by: graceh21
from Granite Quarry, NC
I have used TurboTax every year since I was able to file my own taxes and it has always been a super easy process. I recommend to anyone having to do their own taxes every year because you can look at previous years as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
easy-to-use
on January 31, 2025
Posted by: BigBM5150
The format is easy to use however it became confusing when inputing my monthly income from my 1099-R. The instructions didn't address the Non-taxable income for public safety officers. I had to guess which box to check.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy Process
on January 31, 2025
Posted by: MVM18
from CA
Enjoyed the process, tools were easy to use and the learn but helped a lot , but I just felt like the website itself was a little to busy for my liking.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
so user-friendly!
on January 31, 2025
Posted by: cora163264
so user-friendly and walked me through every step!
Written by a customer while visiting turbotax.intuit.com
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