I have used TurboTax every year since I was able to file my own taxes and it has always been a super easy process. I recommend to anyone having to do their own taxes every year because you can look at previous years as well.
The format is easy to use however it became confusing when inputing my monthly income from my 1099-R. The instructions didn't address the Non-taxable income for public safety officers. I had to guess which box to check.
Enjoyed the process, tools were easy to use and the learn but helped a lot , but I just felt like the website itself was a little to busy for my liking.