Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is reliable
on April 14, 2025
Posted by: Lex81
TurboTax always been great. Been filing for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 14, 2025
Posted by: Medart
from Evant Texas
Customer service representative was very helpful and helped with filing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks!
on April 14, 2025
Posted by: Shoveit93
Saying you're a free service then charging people at the end is INSANE! Then you charge even more to people who use their return the pay the fee?! Never using turbo tax again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First time user.
on April 14, 2025
Posted by: TheLovelyMoonchild
from OH
This is my first time using TurboTax, officially. I've attempted returns, but never actually filed one until this year. It wasn't completely smooth and easy, especially when I would work on my return via mobile. It would require information that I didn't have readily available until I was home. And another complex issue is that the mobile app and desktop version have no syncronicity. How far you make it on the mobile app varies drastically on the desktop. I'd recommend sticking to one or the other.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is very helpful
on April 14, 2025
Posted by: jayne06
from Myrtle Beach, SC
it is a little difficult to use but I was able to figure it out.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Its ok
on April 14, 2025
Posted by: Myfunds21
Stop tryna make oick options I dont want and stop with annoying fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 14, 2025
Posted by: D0nn81
from oviedo Fl
Very very good I have been using Turbo Tax for years and it has never failed me
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax good
on April 14, 2025
Posted by: surex
from Tennessee
I found this to be a very easy and helpful service. I did want to file for an extension and this software did not make that easy.
Written by a customer while visiting turbotax.intuit.com