Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Might as well use a CPA - would be CHEAPER
on April 14, 2025
Posted by: dsss12
You guys charge an astronomical amount all because I have a 1099. I only used TurboTax this year because I get $ back in credit card points. I won't be using you guys going forward. Cheaper to pay a real human to do it at this point.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax to the rescue!
on April 14, 2025
Posted by: AshleyC17
Great assist! Find it hard to have time to go to my accountant this year but turbotax helped me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Quick!!
on April 14, 2025
Posted by: Bnp75
from Arkansas
Great job with instructions!! Quick and easy to use!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 14, 2025
Posted by: Texas Gal 219
from texas
quick and easy.. Makes doing taxes faster and less painful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is expensive.
on April 14, 2025
Posted by: ChuckL90
from NY
It was great before but has become to expensive. It was fine when I was working, but I probably won't use it again although I've used it for many years. Cost $140 for a $90 refund.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quit trying to sell me extras
on April 14, 2025
Posted by: dbunker2
I wish it would let us pick our package and not consistently try to sell upgrades
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on April 14, 2025
Posted by: Still97
Everything was smooth and easy … staff was excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 14, 2025
Posted by: Sum23
from des plaines, il.
great experience! i really enjoyed how quickly this was done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com