Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Used to be awesome. This year was AWFUL!
on January 31, 2025
Posted by: Danny2424
from Bedford TX
I've used TurboTax for over 20 years and never had a bad experience until this year. Despite a successful login to the site, TurboTax claimed that I was a first time customer had did not have ANY of my previous 20 years of data. It took me HOURS to reconstruct everything I needed to finish this return (fortunately I save all of my previous returns in a single file). Additionally, the questions and data-fill prompts were much more vague than in years past. Highly disappointed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and great to use!
on January 31, 2025
Posted by: TurboTaxastic
So easy to use! It was quick and easy and walked me through each step of my tax returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 31, 2025
Posted by: ebbsdsdf
from MO
very very expensive, fast filing to me good enough to me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WASTE OF MONEY
on January 31, 2025
Posted by: BOOTSTRAP99
IT SHOULD NOT COST 128 DOLLARS TO FILE MY RETURN, NOBODY WAS HELPING ME, I ENTERED ALL OF THE INFORMATION MYSELF, HONESTLY QUITE THE RIP OFF
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax
on January 31, 2025
Posted by: Cso9
from Mi
Makes it easy and simple. Quick to use. Saves money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 31, 2025
Posted by: Niner23
Quick and effective. Thank you for your assistance. Will recommend this to friends in the future. Very grateful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 31, 2025
Posted by: Tlrush
Had a great experience the upgrades helped a great deal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is fast and direct
on January 31, 2025
Posted by: Abigailmarie1433
from FL
Fast and clear. I have been using it for about 8 years now.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com