Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
How Do You Sleep at Night?
on April 13, 2025
Posted by: UnhappyCamper643
Just waiting for y’all to get sued for advertising this as a “free” service in all your little unskippable commercials. My refund was about $200 and went all the way down to $27 after the slew of “service” fees. Y’all get more and more greedy each year and this will be the final year I let you rob me. Can’t wait for this to be illegal so I can dance on the metaphorical TurboTax grave.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a ripoff
on April 13, 2025
Posted by: Noneyabusiness27
from Not specified
The WORST experience with filing my taxes. Misleading as it has a free option but made me pay $143 for literally NOTHING. No help or anything. Do NOT recommend this website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year After Year - TurboTax is the Best
on April 13, 2025
Posted by: JaM727272
from Miami, Fl
Quick - simple - accurate - consistent - very happy each year I've used it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job!
on April 13, 2025
Posted by: DreBro
Very easy and straight forward.
Makes a dreaded experience, somewhat enjoyable.
Makes a dreaded experience, somewhat enjoyable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on April 13, 2025
Posted by: Anonymous
You're staying on top of things. Notifying me at never change. No time for time to pass.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive.
on April 13, 2025
Posted by: Tony44440000
from WA
TurboTax is too expensive now and it was less user friendly this time. I don't think I will be using it next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 13, 2025
Posted by: Tra3691
TurboTax was great. I didn’t have to engage with one of the visor. It was simple and I was able to complete the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free Version too strict to qualify for
on April 13, 2025
Posted by: Angry Crystal
from Omaha NE
They always make excuses on why you don't meet requirements to get the free version. I lost almost 200 dollars in TurboTax fees
Written by a customer while visiting turbotax.intuit.com