Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on January 31, 2025
Posted by: vandu
very helpful and efficient.
I love taking help from turbo tax.
I love taking help from turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 31, 2025
Posted by: Lexi896
from United States
Easy to use! We go through them every year and never any issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great!
on January 31, 2025
Posted by: bekah317
from indiana
easy to use, quick, intuitive. Was able to quickly file both federal and state taxes, and pay my state tax bill.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult to navigate.
on January 31, 2025
Posted by: Big Daddy 24
from Houston Texas
A little difficult to navigate to review information entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax doesn't take care of loyal customers
on January 31, 2025
Posted by: notfilingwithturbotax
I've been filing with TurboTax for over a decade and I just noticed that you can file for "free" but only if you're new to TurboTax, that's a crappy way to take care of returning customers, so next year I'll find a different way to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax = quick, easy, affordable, and accurate!
on January 31, 2025
Posted by: Missylei
from Utah
I am very technology challenged, and I was worried about making sure what I was doing was correct, accurate and in a timely manner, especially something as important as my taxes. This was extremely easy and I felt very comfortable knowing that I wasn't forgetting something. It literally did the work for me. All I did was put in the numbers.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on January 31, 2025
Posted by: Chriss25
Easy to navigate. Great service. I have been using Turbotax for years and they never let me down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
will need to enter same info over and over again.
on January 31, 2025
Posted by: SarahCub
from Oregon
Website is horrible. Constantly freezes and you get the spinning wheel of death. Then the "oops, something went wrong" message. So frustrating having to enter the same information over and over again. Yes I have good internet and it should not have been a busy time to access the website.
Written by a customer while visiting turbotax.intuit.com