Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Epic service!
on April 13, 2025
Posted by: Sierra541
I had 0 issues with my help! She saved my life! She was reassuring and calming!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Takes the drudgery out of filing!
on April 13, 2025
Posted by: alibrens
from Dallas, TX
Love how easy and un-scary filing taxes is with TurboTax. Your graphics are super fun and make you feel like you have company while you do them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I had some issues but it's awesome
on April 13, 2025
Posted by: VivAgu73
I had a hard time logging in and choosing what product I wanted to use.
Waited a month and was finally able to use.
Waited a month and was finally able to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Outrageous Fees Charged
on April 13, 2025
Posted by: Sweetnsassy279
from Hobbs New Mexico
I don't think it is right that I had to pay so much to file my taxes on my own with no decductions, the fees are ridiculous I only had my w-2 and a 1099 form for my S.S. Disability Benefits every year you find more ways to make people pay more money for doing it on my own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DECEPTIVE
on April 13, 2025
Posted by: bibblypug
from CA
Deceptive on price. Watch out for Deluxe trap in the BEGINNING of filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Paid way too much for the free file
on April 13, 2025
Posted by: Pnod
I signed up for a free file and after going through it i was only given the option to pay for deluxe.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is false advertising
on April 13, 2025
Posted by: The land of the free
Your company false advertising says free yet you take advantage of hard working folks at 109 bucks a time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TOO BUSY And lots of distractions while filling
on April 13, 2025
Posted by: markUsaUA
LOTS OF DISTRACTIONS WHILE FILLING
Not easy to add extra filling
Not easy to add extra filling
Written by a customer while visiting turbotax.intuit.com