Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on April 13, 2025
Posted by: Ashb24
Processing my review was quick and easy, turbo tax walked me through it and ensured I got the most money back!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax was frustrating this year.
on April 13, 2025
Posted by: Turbotaxfail987654321
from TN
I’ve used TurboTax for years. This is the first year I experienced issues. Not with my taxes, but with the app itself. It would not allow me to e-sign verify because it would not send a verification code to the email address I’ve used for years. Once I switched it to a gmail account, it worked. Took a few days research to find that, but once I reached a live human, her name was Ashley, it worked immediately. Very disappointed in a product that is usually very easy to use and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
death and taxes
on April 13, 2025
Posted by: Night tHawk
It was OK. Needed some clarification on the tax IP number to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Sad I had to pay TurboTax
on April 13, 2025
Posted by: SpleenlessLeenie
from Grants Pass, OR
It's easy, but I'm very disappointed that I had to spend $79 to get a $200 credit because I contributed to my employers 401k plan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS AWESOME
on April 13, 2025
Posted by: SULLYANNIE
The money was taken out of my account before I finished my taxes and submitted them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Robert Maynard
on April 13, 2025
Posted by: Maynard 77
Easy to do step by step and faster than going anywhere
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 13, 2025
Posted by: ET357
from New York
Excellent, fast, and easy. I enjoy my experience. It made filing my taxes so simple and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review
on April 13, 2025
Posted by: Steph8787
from Albuquerque Nm
It was easier this year with auto fill this year..
Written by a customer while visiting turbotax.intuit.com