Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
It's not FREE
on April 13, 2025
Posted by: Vince Lengendary
from AZ
It says Free, but it charged me. It advertises as a free program, but at the end it charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
1 hour on one form
on April 13, 2025
Posted by: Not happy whatsoever
Form 2210. You can do all the other parts but the most complicated form to do on a cell phone is up to the user. LAST YEAR I WILL USE YOUR STUPID PROGRAM. PAYING FOR BASIC INFO TO BE INPUTED. RIP OFF.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 13, 2025
Posted by: Rich0804
from Piscataway, NJ
Very easy and hands on experience. I will definitely use it next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome.
on April 13, 2025
Posted by: Anonymous
This app is very user friendly.
Just add what they ask and the app does the rest!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 13, 2025
Posted by: Kstenzel66
from WI
Fast and easy. Reliable support. Reasonable prices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 13, 2025
Posted by: KE86
from Texas
Easy to navigate! It was painless great experience!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well Worth It!
on April 13, 2025
Posted by: Anonymous
from Hutto, TX
Even with the base $79 plan, it's very intuitive to use, saves a ton of time, and gives me confidence that I'm getting the max refund and also am complying with all the guidelines.
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and easy
on April 13, 2025
Posted by: Pazzo8
from California
Simple and understandable and quick, having last years taxes made it much easier. I will be using Turbo Tax from now on.
Written by a customer while visiting turbotax.intuit.com