Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(81,164 Reviews)
Open Ratings Snapshot
Rating breakdown 81,164 reviews
5 Stars
60,838
4 Stars
8,796
3 Stars
3,851
2 Stars
2,394
1 Star
5,285
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Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
good
on April 13, 2025
Posted by: duetek
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Des the job
on April 13, 2025
Posted by: msrevmore
from Pendelton, Oregon
okay. More confusing than before. It is completed and filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Too many fees!
on April 13, 2025
Posted by: Kappakingsp09
from Ohio
Too many fees! After completing everything there were 2-3 additional fees on top of fees so thawas disappointing! Over $200.00 in fees
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Process is easy
on April 13, 2025
Posted by: Kdeb23
from Ca.
Never done my own taxes before...turbo tax explained everything very well and made the whole process easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo tax got me
on April 13, 2025
Posted by: Cheechrilla
from Bronx
I tried to delete my W-2 to restart cause my Net pay was too high and now I owed thanks boyo 🫡
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Ease of use
on April 13, 2025
Posted by: WGT44
from Asheville, NC
Ease of use and will use again! The process was easy to follow and fill out.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fast and user friendly, beware of hidden fees
on April 13, 2025
Posted by: RachS85
from Door County WI
Very user accessible, but could be more upfront about fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Not paying ever again.
on April 13, 2025
Posted by: John Doe73838
Their service offers zero competitive value versus the competition that charges a fraction price. You don’t get any benefit and the process is just as streamlined and easy with other services.
Written by a customer while visiting turbotax.intuit.com
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