Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Tax preparation companies ARE the problem
on February 1, 2025
Posted by: Richard the tax disliker
from KY
Taxes are only complicated because companies like Intuit and other tax preparers lobby to keep it that way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is too spendy
on February 1, 2025
Posted by: GodTheWayTheTruthTheLight
NICK AND DIMERS! The website doesn't work right. I mistakenly hit process through my refund, and when I changed to a credit card, I was being charged the $40 processing fee anyway, so I just paid through my refund, so DUMB. Typical, just another company that wants to rob our bootys of the little we have left after the government raping. LAME!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 1, 2025
Posted by: Nissy Hood
from Houston Tx
Love the way they explain everything by every step makes it very easy for you. Long as you have your right documentation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was so easy!
on February 1, 2025
Posted by: Bill of the North
from Ovid, MI
You made it easy all the way. From document import to payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great year of using!
on February 1, 2025
Posted by: Kelry914
from Cincinnati, OH
Easy to use! I have been using for 10 plus years! Its always easy to use and I love how it saves it all
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was a fast experience
on February 1, 2025
Posted by: Roger2025
Did not interact with anyone, but was a fast and quick way to do taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It remembers last year!
on February 1, 2025
Posted by: Linda and Joe
It's pretty easy but was hard to find where to put spouse's income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy but pricey for a do - it - yourself format
on February 1, 2025
Posted by: Cholt84
The processing fees are outrageous. $88 for the service is okay I suppose, but an additional $40 to process a payment directly from my federal return? Come on now...Greed is a sin, we know that, right?
Written by a customer while visiting turbotax.intuit.com