Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is a life saver
on January 29, 2026
Posted by: Alizayyy
from Florida
MADE FILING MY TAXES EASY AND VERY UNDERSTANDING throughout the entire process
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on January 29, 2026
Posted by: melime
from hawaii
its easy! soooooooooooooooooooooooooooooooo simple!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable and quick
on January 29, 2026
Posted by: Bobby1492
from Tennessee
I’ve been using Turbotax for years always reliable
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 29, 2026
Posted by: JJack123
from Georgia
Great experience I hope I have a fast return and a good one thanks for letting me file with turbo
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on January 29, 2026
Posted by: Sylkysmoov
from Wyncote, PA
They help you throught the process. It was super easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is amazing
on January 29, 2026
Posted by: Tadpole1979
from TN
it went smooth and very easy to use and ks you thru everything
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sneaky add-ons!
on January 29, 2026
Posted by: Womack12
from TX
At the end of filing, TurboTax adds optional products like MAX Benefits that I did not select and makes them difficult to remove. This feels misleading and unnecessarily stressful when you're just trying to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 29, 2026
Posted by: Virgo8
from NV
Turbo Tax is user friendly, easy to understand and follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com