Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,165 Reviews)
Rating breakdown 81,165 reviews
5 Stars
60,839
4 Stars
8,796
3 Stars
3,851
2 Stars
2,394
1 Star
5,285
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Yay turbo tax
on April 12, 2025
Posted by: Splash 35
from Sonoma, CA
Relatively easy. Had a little delay due to not always having everything together, maybe a list on what you need to get started. Bought it was supposed to be free, but ended up paying. Having the payments scheduled clearly outlined would be nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast but pricy
on April 12, 2025
Posted by: Anonymous
from San antonio, Texas
Fast easy a little pricy for just a single form for hsa
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Counselor saved the day.
on April 12, 2025
Posted by: Al Orlowski
from Waunakee WI
I struggled with a section but your counselor saved the day. She was fantastic. Very patient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Alaska pfd
on April 12, 2025
Posted by: Gunnyak
Make it easier to enter Alaska pfd on turbo tax for federal filing purposes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not free
on April 12, 2025
Posted by: Pay more for help
from you can see where I'm from with my taxes
free till you really wanna file. Pay more if you want them to answer new questions they put in!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy - third time around.
on April 12, 2025
Posted by: Taxestaxme
from CA
Sign on process was not good. But uploading via QR code was a good feature. TT says under 60 mins but it took me almost 3.30 hours despite having most docs ready.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Garbage tax software
on April 13, 2025
Posted by: Unimpressed customer
from Springville pa
It's always a pain using turbotax and I never get close to what's expected. The cost is ludicrous. Professional tax services charge less and in the past they have gotten me back THOUSANDS more on my return. Had to use turbo tax in a pinch....never again. Let's not discuss how last year I was forced to pay up front for a better version and ended up not even filing and turbo tax wouldn't refund my money.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!!!
on April 13, 2025
Posted by: ALcloudcity
Easy and friendly tool for preparing and submitting taxes for both federal and state tax. Great Turbo tax online to process taxes.
Written by a customer while visiting turbotax.intuit.com