Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,165 Reviews)
Rating breakdown 81,165 reviews
5 Stars
60,839
4 Stars
8,796
3 Stars
3,851
2 Stars
2,394
1 Star
5,285
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on April 12, 2025
Posted by: Grannieslove
from Kansas
Easy to use, online help if have questions during filing. Can pull last years info up to make things easier. Will continue to use this.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Needs to be more affordable
on April 12, 2025
Posted by: Britt1701
from Ohio
I think the cost is a little too high but over all it was some what easy to navigate
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2024
on April 12, 2025
Posted by: Ladyluv61
VERY EASY AND APP FRIENDLY ON BACK /PREVIOUS PAGE 👍🏽. HELPFUL EXPLAINING INFORMATION PAGES
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It is ot free@
on April 12, 2025
Posted by: Turbotaxlies_
Turbo Tax is a lie! It is not free! They have made me pay every didn't notice until this year because I am getting nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
7 MOTORCYLES?!?!
on April 12, 2025
Posted by: Mike Hunt2go
from New York NY
My wife and I's experience with this website this year is wild to say the least. It would never let us end this purgatory of a website. 33 minute estimation? More like 2 and a half hours. Also, we have never had to pay for this website but on 4 separate occasions, it FORCED us to pay more. When it ASKED us if we wanted it mailed or emailed, we said mailed. it said, "we think you'll like it emailed better" and forced us to pay a fee. not only that, the Captcha?!?! it said click the squares with motorcycles. THERE WERE 7 DUDES ON MOTORCYCLES!! safe to say, going to a professional next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
And then more fees for e file
on April 12, 2025
Posted by: MikeUte Fan
You are not honest Free no it is not!! You can file for free that is a lie. Will never use you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Tricks You
on April 12, 2025
Posted by: CJ0110
Waited until the end to charge me for products that I didn't know I consented to. Constantly trying to trick you into paying for things that you don't need and then force you to pay extra for products that you thought were free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax deluxe incorrect charge
on April 12, 2025
Posted by: Upset222
from Ny
I chose the basic free option to file and at the end, a notification was on my filing for turbo tax deluxe which was $79. I didn't want to pay more money for whatever service when I didn't choose it.
Written by a customer while visiting turbotax.intuit.com