Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS AWESOME
on January 29, 2026
Posted by: TAYTAY3424
from ANCHORAGE AK
TURBOTAX IS VERY HELPFUL AND THE PROCESS WAS VERY EASY AND ACCURATE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 29, 2026
Posted by: Aimz nokaoi
from Hawaii
easy to use and ask all the questions I need to know
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 29, 2026
Posted by: LaDiana22
from Arizona
Easy to use and very accurate 100% recommend, I have been using TurboTax to file my taxes for a couple of years now.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Enh
on January 29, 2026
Posted by: Sparky17
from North carolina
The final steps are annoying and the fee to get direct deposit is rude
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
its great
on January 29, 2026
Posted by: nellbell7
from nevada
it was fine. had alot of fun. it was my first time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on January 29, 2026
Posted by: BlueFire95
from Texas
Makes my tax time fast and easy, though there could be better explanations when dealing with the HSA section. It was more confusing than explaining a DMA controller.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 29, 2026
Posted by: susie9182
from West Virginia
It was easy and I had no problems doing my taxes!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Chase99fan
from Nevada
Program is very easy to use. You don't have to spend all day working on your return, gather your info and start submitting on their program.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com