Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I ENJOYED FILING WITH TURBO TAX
on January 29, 2026
Posted by: EveDAdope1
from FLORIDA
it was fast and easy. THE QUESTIONS ASKED WERE VERY EASY TO FIN.
THEY WALK YOU THROUGH EVERYTHING
THEY WALK YOU THROUGH EVERYTHING
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 29, 2026
Posted by: NJoy10
from California
EASY AND SIMPLE!!! comfort of your own home and everything is simplified
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yes its great
on January 29, 2026
Posted by: 1Shyanna1
from Oregon
I love to do this every year and so convenient to take the $out of my refund!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price gouging
on January 29, 2026
Posted by: muff13456
from florida
Absolutely insane how this program nickels and dime you out of nearly 200 dollars. I will never use turbo tax again!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax a
on January 29, 2026
Posted by: E3456
from Utah
I recommend turbo tax they have good features and good accuracy. They also make sure you have all the guidance you need to be interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax good
on January 29, 2026
Posted by: Na yes
from pa
Turbo tax was good it was accuracy eass to follow instruction.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and amazing
on January 29, 2026
Posted by: Lulu 2121
from Texas
I love the ease of walking through my returnnand other aspects.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Trying to trick you into paying more at every turn
on January 29, 2026
Posted by: leelouleeeeee
from fl
I do not like having to continually deny the extra services, and the end when it says deposit into credit karma account for free or direct deposit for a $35 fee to get it earlier, are the only options unless you click the fine print under the options to get more. This is absolutely deceptive and set up for people to mistakenly assume there is a $35 fee for direct deposit now as I almost did. I have to activity try not to be tricked into paying for more services than I want, and it makes me want to use another program next time.
Written by a customer while visiting turbotax.intuit.com