Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Long time user
on February 1, 2025
Posted by: Funes
So easy. Also love the assistance provided, even on the lower cost versions. Easy to navigate and after 15+ years of using TT I have a very high level of confidence in the product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome product
on February 1, 2025
Posted by: sam reed
from Pennsylvania
great easy experience will use in the future for sure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the best
on February 1, 2025
Posted by: Randa352
Awesome experience, been using for years and will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is great
on February 1, 2025
Posted by: Nank Nank
from Georgia
I"ve used turbo tax for years and its great to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Is Awsome
on February 1, 2025
Posted by: Nancy1969
It was easy and Fast and all my information was there from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
It Works - Fees are Excessive
on February 1, 2025
Posted by: ALouise_
from Omaha, NE
TurboTax is an easy tax option for people to use to independently process their federal and state taxes. The process is very simple (easy to follow the prompts/steps as outlined by the site). TurboTax checks for errors. I will never pay for deluxe or any other additional features as the basic option is sufficient. My employer utilizes PerksAtWork and I was to receive 20% off my federal filing fee but TurboTax did not adjust the total to reflect the 20%, which historically their discount codes and deals have never worked but I believed since this one was through my employer it would be different - I was wrong. There are free options for filing with the same level of simplicity; unfortunately, for me, I have continued to pay and use TurboTax because my information is pre-populated and stored in addition to all of my historical tax filings being here but the fees are getting excessive. Example, $40 to pay for my taxes to deposit into my own bank account? I have to pay to deposit my own money into my own account.....yikes! Overall, it gets the job done, it is simple but it is a more costly option than competitors. Happy Filing and adulting!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax awesome
on February 1, 2025
Posted by: johnangel
from michigan
Excellent format and timely suggestions that assisted me with my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on February 1, 2025
Posted by: Delly55
from Cleveland, TN
Super easy to use, and super helpful on areas that didn't make sense.
Written by a customer while visiting turbotax.intuit.com
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