Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Long time user
on February 1, 2025
Posted by: Funes
So easy. Also love the assistance provided, even on the lower cost versions. Easy to navigate and after 15+ years of using TT I have a very high level of confidence in the product.
TurboTax is an easy tax option for people to use to independently process their federal and state taxes. The process is very simple (easy to follow the prompts/steps as outlined by the site). TurboTax checks for errors. I will never pay for deluxe or any other additional features as the basic option is sufficient. My employer utilizes PerksAtWork and I was to receive 20% off my federal filing fee but TurboTax did not adjust the total to reflect the 20%, which historically their discount codes and deals have never worked but I believed since this one was through my employer it would be different - I was wrong. There are free options for filing with the same level of simplicity; unfortunately, for me, I have continued to pay and use TurboTax because my information is pre-populated and stored in addition to all of my historical tax filings being here but the fees are getting excessive. Example, $40 to pay for my taxes to deposit into my own bank account? I have to pay to deposit my own money into my own account.....yikes! Overall, it gets the job done, it is simple but it is a more costly option than competitors. Happy Filing and adulting!
Pros: My employment status changed this year, I moved