Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great services EVERYTIME!
on February 1, 2025
Posted by: 2001Cookie
from Michigan
Saved me money, reliable, and my documents and confidential information are safe.We actually need more softwares that help save money like TurboTax! Also, you guys can actually help save more money by taking away the PROCESSING FEES that should already be waived; other than that it’s fine!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax great
on February 1, 2025
Posted by: cerria
easy to submit. I quickly was able to get my taxes completed without any issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
no more fees
on February 1, 2025
Posted by: Queen B0128
I like it but I don't like all the fees that come with it. will b trying something different next year. not my fault that too much SS was taken out, I shouldn't have to pay because of that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sneaky about the total charges I overpaid
on February 1, 2025
Posted by: MarkSEspo
from ny
it said it was going to charge me 49 and when it was all said and done it charged me about 150
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long time user
on February 1, 2025
Posted by: Kelley43
from Washington State
We have used Turbo tax for many years and are pleased.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank Turbo Tax
on February 1, 2025
Posted by: The Hokum
Easy to use. Simplified so anyone can use it. Would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful and easy process.
on February 1, 2025
Posted by: Samjen13
Very easy to fill out. Guiding through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice, really nice.
on February 1, 2025
Posted by: CJM2024return
from Norwich, ct
Easy to use. It automatically saves everything when you unexpectedly have to log out in the middle of the returns. Asks questions. Easy to e-file. Ran into a somewhat confusing moment. Having to go back to my state return to e-file I couldn’t figure out where to go. I eventually stumbled on it and managed to finish doing so. It was at the bottom of my main page. This was frustrating. Suggest that when the process needs completing, it’s put on the top of the page with the words “complete to submit”, or something to that effect. Hope this made sense.
Written by a customer while visiting turbotax.intuit.com