Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good Experience
on February 1, 2025
Posted by: Sharon052025
from New Jersey
Easy and clear to understand and follow directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greay
on February 1, 2025
Posted by: Rain11
from Florid a
I appreciate the customer support always turbo tax
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 1, 2025
Posted by: DMARTINEZ7475
i was a bit nervous but the system is self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok, Nothing Amazing
on February 1, 2025
Posted by: IDontWantToBeContacted
It kept asking me the same questions multiple times. I would select an answer, it would go to the next page, but then it would say I had a question that needed to be reviewed, and then it would ask me that same question again. This happened multiple times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 1, 2025
Posted by: Bigcountry46
I have been using TurboTax for years. It makes the process so much less stressful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 1, 2025
Posted by: Anonymous
from Tennesee
It was tough signing for some reason.But but overall it was easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is pushy
on February 1, 2025
Posted by: Agall23
from New Mexico
I did not like the amount of pushing to pay for a deluxe version. not disclosing the cost up front feels dishonest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Print needs more contrast.
on February 1, 2025
Posted by: Hard to see
from OKlahoma
Writing on form needs to be darker with more contrast. Very hard to read.
Written by a customer while visiting turbotax.intuit.com