Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Ridiculous!!!
on February 1, 2025
Posted by: CharityF32
from Mooresboro, NC
Overall I like how turbo tax got me more money than FreeTaxUSA was gonna give me, HOWEVER the fees are absolutely ridiculous!! I did not get an option to get my money deposited WITHOUT it being 5 days early so i literally had zero choice to pay the $25 fee plus it literally cost me $40 for both state and federal just to file them ON TOP of paying $40 to use Turbo Tax in general. That is insanely ridiculous to pay $145 of my taxes to pay y’all!! Absolutely despicable!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very efficient
on February 1, 2025
Posted by: mojo potato
from Oklahoma City
Very helpful tips. No confusing language, and I felt confident filing on my own.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes less Paunful
on February 1, 2025
Posted by: Eric121698
from Houston, Texas
This was the easiest thing I have done. It made this process so much less painfull
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is excellent
on February 1, 2025
Posted by: Bonnie15
from Georgia
The process was great. Did not have to ask questions because Turbo Tax walked me through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EASY
on February 1, 2025
Posted by: JMBD
from WA
THE PROGRAM IS EASY AND IT TOOK LESS THAN ONE HOUR. I RECOMMEND.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and easy
on February 1, 2025
Posted by: Debedoo22
from Florida
It was fast and easy but it used to be free now they charge me I’m doing all the work that’s the only downside
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Multiple years of use
on February 1, 2025
Posted by: reining1
Always an easy experience. Never concerned about the outcome using TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax
on February 1, 2025
Posted by: Cuddles love
Turbo makes life easier during tax year, it’s a learning process as well .
Written by a customer while visiting turbotax.intuit.com
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