Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax needs a zero fee again.
on February 1, 2025
Posted by: krazikellykatastrophe
I'm not happy about how much you guys charge now to do taxes. There used to be an option to do it for free and now there's not. So that's very disappointing.
I started on my State return and it mentioned it would be "on sale" at $19, then it mentioned another $19 to file early (due to state law delays). I went back to not add the addition $19 and now it always says "file your state for the on sale price of $39". I wish I could do my state for free instead of paying, unsure why it did cost for State, wish Deluxe would include state or something.
I was trying to sign up for the regular free standard filing selection but forced to but into the deluxe selection due to having a 401k deduction which standard benefit on jobs these days and defeats the purpose just to give part of the deduction to turbotax in order to claim the deduction because you can't claim it on the free version.