Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Turbo tax needs a zero fee again.
on February 1, 2025
Posted by: krazikellykatastrophe
I'm not happy about how much you guys charge now to do taxes. There used to be an option to do it for free and now there's not. So that's very disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
no stress
on February 1, 2025
Posted by: slowwwwwwwwwwwwwwwww
have gone from super stressing about taxes to not worrying about it at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Easy
on February 1, 2025
Posted by: CCF71
from Georgia
Easy to use & affordable Will use in the years to come
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Eh, i'm going to try other tax companies in 2025
on February 1, 2025
Posted by: whynot22
I started on my State return and it mentioned it would be "on sale" at $19, then it mentioned another $19 to file early (due to state law delays). I went back to not add the addition $19 and now it always says "file your state for the on sale price of $39". I wish I could do my state for free instead of paying, unsure why it did cost for State, wish Deluxe would include state or something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on February 1, 2025
Posted by: bolac
from United States
Turbo Tax online is easy to use and very informative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Forced to buy deluxe
on February 1, 2025
Posted by: Cardinal7
I was trying to sign up for the regular free standard filing selection but forced to but into the deluxe selection due to having a 401k deduction which standard benefit on jobs these days and defeats the purpose just to give part of the deduction to turbotax in order to claim the deduction because you can't claim it on the free version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and Fast
on February 1, 2025
Posted by: Sherm23
from Trimble, TN
Easy and Fast. Did my taxes while eating breakfast this morning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Product
on February 1, 2025
Posted by: Melsvo9
from MN
Using Turbo Tax was very easy and efficient to use.
Written by a customer while visiting turbotax.intuit.com
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