Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax was easy to use
on February 1, 2025
Posted by: Topdawg2020
from Mi
Very easy to use went thru and answered all questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax User
on February 1, 2025
Posted by: MA 54
from Iowa
A few of the initial questions required time to understand to ensure I was answering them correctly. This slowed down the process time.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
FILING TAXES REVIEW
on February 1, 2025
Posted by: cham96
from south carolina
ALOT OF UNNECESSAY FEES, JUST BEACUSE PEOPLE ARE GEETING LARGE AMOUNT OF MONEY BACK DOESNT MEAN CHARGE 10x THE AMOUNT A PROCESSING FEE SHOULD NOT BE 40 DOLLARS OTHER THAN THAT THE WEBSITE IS EASY TO USE .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 1, 2025
Posted by: nikki9128
from pa
This ] product was easy to use and very helpful with questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Fees upon fees upon fees
on February 1, 2025
Posted by: kelrang
from United States
Fees upon fees upon fees - Nothing is ever cheap. Next year I will likely go to a tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
it needs to be a change in price def not free
on February 1, 2025
Posted by: drea1919
I feel that it shouldn't be multiple different payments for taxes one from state one from federal. It should be a one time payment and then divide, not to select a free version and then kicks you into a payment after already almost done with taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It’s great
on February 1, 2025
Posted by: Fra0656
from New jersey
It was easy and would recommend it to all of my friends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is an easy way to do taxes.
on February 1, 2025
Posted by: Muddslide
from Delaware
The experience was fantastic, easy and understandable, I did not interact with anyone.
Written by a customer while visiting turbotax.intuit.com
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