It was easy to use and the directions were simple. If I had questions, the feedback was quick, easy to understand and applicable. You don't have to be a tax person to complete your taxes.
i've used turbo tax service for several years now and i find it easy to navigate and when i have a question the service provides me with information about my concerns for free that i can read over myself or if i choose to i have the option of using a professional at a reasonable fee, Thanks Turbo Tax for making Taxes so easy to do on my own with your guidance!
Makes it easy to file my return each year, most of the questions I have are able to be answered, and if not I can tell it that the answer it provided was not helpful.