Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo is great
on January 29, 2026
Posted by: PattyB54
from md
turbo has been great for me i have had no issues so far.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax and good to use if filing youself
on January 29, 2026
Posted by: turbo1233
from Columbia, South Carolina
My experience with turbo tax is great. Filing myself was easy and smooth. I had any question, i can ask and a side bar appeared with suggestions
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was good
on January 29, 2026
Posted by: mims64
from ohio
showed to be $88 but charged me $12,8 wasnt able to back and check.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You great
on January 29, 2026
Posted by: Suezq315
from 214 MADISON AVE W Fla
I just wanted to say thank you . You make it easy .
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many fees
on January 29, 2026
Posted by: Wesl8956
from Florida
The app is easy to use. Turbo tax charges way to much to do a simple return with market place and now they charge to put it in your bank account and now you have to pay to have the fee taken out of your return, Not everyone has extra money to pay the new fees, Turbo tax already takes $50 because you have market place. Too many fees for advertising its free.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service
on January 29, 2026
Posted by: Moses5020
from Fl
Great all around program. When helps or tips needed it’s there.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TAX prep is easy and accurate.
on January 29, 2026
Posted by: Anonymous
from Illinois
We have used TurboTax for many years anand it always has great accuracy and is easy to fill out and file. One down side is the repeated try to up sell their services amd they are tricky having those buttons in blue while the ote option is grayed out.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 29, 2026
Posted by: Mom of 3Ds
from Ohio
My experience was good as always I use turbo tax every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com