Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,160 Reviews)
Rating breakdown 81,160 reviews
5 Stars
60,837
4 Stars
8,795
3 Stars
3,851
2 Stars
2,394
1 Star
5,283
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on April 11, 2025
Posted by: Nay06101995
from Dover de
Easy to maneuver on your own . I’ve been using turbo tax for a few years now, and it’s sooo easy . Why pay someone when you could do it yourself !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax is just as good as any other, money grab.
on April 11, 2025
Posted by: FukTheName
Filing the taxes is easy enough. They want to try and suck every penny they can from you with all the additional products to offer then if you have to pay taxes they want to charge 18.33 convenience fee. Every company has turned into a money grab scam operation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on April 11, 2025
Posted by: Shawnpc
Great service. It was very easy to navigate the site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confused
on April 11, 2025
Posted by: Cgail66
from Myrtle Beach, SC
When I first started my tax returns, it was free! Then all of a sudden it cost me $143.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 11, 2025
Posted by: LJon89
easy to navigate & use for a beginner. Easy chat to use when needed help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Decent product; doesn't disclose charges
on April 11, 2025
Posted by: pm22576
Product does what it says it does. It files your taxes. I selected the free version and was still charged $138 for the service. They should disclose all fees and charges up front not when you are completely done filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!!
on April 11, 2025
Posted by: KDC25
Super easy and fast. Always get the max refund back!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 11, 2025
Posted by: Mily14
The best experience on this app. Everything is super easy to find and fill out and virtual assistance works wonderfully
Written by a customer while visiting turbotax.intuit.com