Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is great
on January 29, 2026
Posted by: Raychel26
from San Antonio TX
Accuracy all the time for a least 5 years that I been filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: A2026
from Louisiana
I loved it great job turbo can’t wait to use you guys again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable Service
on January 29, 2026
Posted by: Chillon11
from Tennessee
I've used turbotax every year since I started filing taxes (over a decade ago). It makes the process so easy and answers my questions before I have them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on January 29, 2026
Posted by: Antonia25
from Florida
very user friendly. Quick filing and fast filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 29, 2026
Posted by: JustAnotherTaxpaper
from Philadelphia PA
Always an exceptionally easy experience. Well done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome!!
on January 29, 2026
Posted by: albert9201
from pa
ive been using turbotax now from when the first year i stared filing taxes. great to do on here and never any issues
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Go To at Tax Time Every Year!
on January 29, 2026
Posted by: OLDLD
from Georgia
I have been filing with TurboTax for more than 10 years now. Most years my returns are pretty standard, but sometimes I have an unusual income/expense and TurboTax guides me through it without any problems. I have never had any issues with the IRS on my returns due to the accuracy and always receive my refund in a timely manner. It is also nice that the site works well on any operating system and keeps you apprised of your potential return/payment.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 29, 2026
Posted by: dcports
from VA
Easy to navigate, didn't take very long. Will use this in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com