Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best Tax Preparation on the Market!
on January 29, 2026
Posted by: Mark380andKay
from Pennsylvannia
Without question, Turbo Tax Online is the best, easiest to use and most thorough Tax preparation software available on the market. Even for a non-accountant, carefully preparing an accurate tax return becomes straightforward and stress-free. Turbo Tax also does a terrific job to ensure that you get your maximum return possible. Five Stars! Highly recommend!
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 29, 2026
Posted by: SHIPQB18
from Virginia
Good product to use. I will continue to use Turbo tax in the future
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxesss
on January 29, 2026
Posted by: Chardonnay24
from Texas
Turbo Tax just needs to work on better explaining certain tax breaks and what things mean.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax representatives are RUDE
on January 29, 2026
Posted by: RUDE Representative
from Georgia
I submitted my taxes without being told that I needed a 1095A form so they were rejected. I paid to talk to someone named Jada after waiting 30 min. for a call. She was rude and spoke down to me and was not at all helpful. I then resubmitted my taxes today and had to pay again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubrotax always fast and easy!
on January 29, 2026
Posted by: Danny469
from Virginia
Fast, quick and easy. It is always very easy to file on turbo and they have great help.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on January 29, 2026
Posted by: Jennypooh450
from WV
Great as always! I have never had an issue using! Love it!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 29, 2026
Posted by: tice0521
from kansas
It was easy, fast, and affordable. I appreciate the tools and questions that are asked along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: TNTDBT2
from Virginia
Easy to use as always. I have used it for years and it has always been easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com