Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Turbotax is getting worse
on February 1, 2025
Posted by: NormalGuy1234556678
Giving 2 stars because my taxes were adequately completed, but holy cow does turbotax try to sneak every penny they can get from you. I spent less time on the actual data entry than on backtracking to ensure I wasn't being scammed out of extra money. Warning to anyone who is used to paying for turbotax with part of your refund....that little benefit now costs you an extra 40 bucks (which they hide at first. I have boring easy taxes (few W2's and 1099 INT's, standard deduction), how is this complicated enough to warrant $80 of software? Will look elsewhere next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is great!
on February 1, 2025
Posted by: Besiana
TurboTax was super helpful and easy to use! I would highly recommend it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
quick and easy is the way to go
on February 1, 2025
Posted by: kimberlyd9355
from Georgia
this process is quick and easy especially because it saves info from previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 1, 2025
Posted by: Meagainrb
Super user friendly. Easy to use, and simply input tax information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is amazing!!
on February 1, 2025
Posted by: ahollis
I've used turbo tax for the past 19 years, they have always had me covered if anything was to occure. They keep me update on everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
The price is a bit ridiculous for a simple filing
on February 1, 2025
Posted by: jeo132
from Pennsylvania
For a simple tax return as I have, paying $82.00 is a bit ridiculous. I don't use any of the extra tax breaks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome!
on February 1, 2025
Posted by: JAMES 1776
Easy and Fast! Every year it gets quicker and easier to file with being able to scan documents and auto file with last years return info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbotax better than filing independently.
on February 1, 2025
Posted by: Annie 2025
from Missouri
process fairly reasonable. processing mo state return costly, 39 dollars. only getting back 88 dollars. unable to hit back button to only file federal. should have been a free process if getting < 1000 dollars should get more than 10% of my return.
Written by a customer while visiting turbotax.intuit.com
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