Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Cost
on February 1, 2025
Posted by: wstamand
from Skowhegan ME
It was better when I only paid for my state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy
on February 1, 2025
Posted by: JELLJ
from Washington D.C. Area
So very easy and people friendly. Thank you! Turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but not easier enough
on February 1, 2025
Posted by: srr81
from canton, mi
I am unable to get answers if I have to file city taxes. Took lot of time after payment done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy Lemon Squeezy
on February 1, 2025
Posted by: JessB04815
from Jackson Michigan
easy to use, quick and thankful for the price. I am able to get the best refund in a short amount of time.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on February 1, 2025
Posted by: Nikki523
from United States
Helps me everytime. Love turbotax. Does not have to pay anyone to prepare my taxes for me anymore, Turbotax guides me through the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Super Easy!!
on February 1, 2025
Posted by: TMillaway
from New Jersey
It was actually much easier than I thought it would be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
really like turbo tax
on February 1, 2025
Posted by: DonnaM13
from Rice, TX
I like turbo tax because it is easy, and I can do it myself on my own time and whenever I want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Had to redo state b/c it wasn't filed as promised!
on February 1, 2025
Posted by: jjoshrtma
This scammy software didn't file my state return even though I paid for it -- had to end up redoing everything!
Written by a customer while visiting turbotax.intuit.com