Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,158 Reviews)
Rating breakdown 81,158 reviews
5 Stars
60,835
4 Stars
8,795
3 Stars
3,851
2 Stars
2,394
1 Star
5,283
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Convenient
on April 9, 2025
Posted by: 11111J11111
Takes to long to do and some things are confusing. They always get you to pay. Never free and always forces you to have to to Max or Deluxe package. I never get to enjoy my refund cause of having to pay TurboTax so much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Product
on April 9, 2025
Posted by: Amanda2M
Fairly easy and quick to utilize. Will use again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good
on April 9, 2025
Posted by: bribri5856
from United States
Turbotax is so easy to use. I use it every year to do my taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Turbo fast
on April 9, 2025
Posted by: Gateway241
from Texas
Good experience, very detailed in its guidance! I was not confused during the process. Everything was pretty straightforward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes It Easy
on April 9, 2025
Posted by: MoHere
from Nebraska
Easy to follow. Answers questions as you go. Helped me find the best refund that I could.
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy
on April 9, 2025
Posted by: MissyK123
from Florida
Easy to use. Good help with tax breaks. Maximum return.
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sad Face
on April 9, 2025
Posted by: Unhappy Camper is Me
The "free filing" cost me $79 plus tax. After all was said and done, I had to add more info, which should've been added at the beginning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HELP ME
on April 9, 2025
Posted by: GUYNEEDSHELP
from Housto, TX
I thought I could file for free and for that i give 1 star.
At times like these I hoped TurboTax would give me a break and waive their fees.
At times like these I hoped TurboTax would give me a break and waive their fees.
Written by a customer while visiting turbotax.intuit.com