once I got everything I needed the process was smooth, however they advertise FREE file if you didn't file with them last year and I had to pay the 84$ file fee.
Fast and easy tax return filing! Always find me tax breaks or credits I apply for and save me the most money. Worth every cent. I also love credit karma access.
Probably the best tax filing product out there, it's quick and knows all of the rules. I just dislike all the add-ons and other services that popup as I'm filing. It would also be helpful if it made clear what some features, like paying with your federal return, requires buying the premium package.