Great experience, smooth transition from section to section. Feel it finds errors quickly which are corrected immediately. One less star every year you go up on prices. Yes, the experience is fun and fast, but government sites offer FREE e-filing. At least give repeated customers a discount every year we file so we can be proud to pass on the good word about how turbo-tax appreciates it customers. Loyalty is a wonderful thing, especially when it's noticed and reciprocated.