Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,177 Reviews)
Rating breakdown 81,177 reviews
5 Stars
60,853
4 Stars
8,796
3 Stars
3,851
2 Stars
2,394
1 Star
5,283
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax wastes time negotiating its service fee.
on April 9, 2025
Posted by: Mike Sos
Turbo tax spends users time trying to get more service fees. I would like a more straight forward method of reaching an agreed price for service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 9, 2025
Posted by: roderr
very easy to do my first time doing enjoyed the process...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deceiving
on April 9, 2025
Posted by: Landon67
from Marion, Ohio
TurboTax will let you spend hours on your deductions and returns and then tell inform you that you have to buy the deluxe version for $79 in order to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Again AOK
on April 9, 2025
Posted by: StanleysTaxYear2024
from San Jose California
TurboTax seemed to work ok this year as it has in the past. Time will tell if returns get approved ok. Thank You Good Day
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 9, 2025
Posted by: RitaMD
from Indiana
Very helpful, it's like they did everything for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free is not FREE
on April 9, 2025
Posted by: GLacy1968
I've used turbo tax for years and have been filing with the standard deduction for the past few years only to see the rates continue to rise. I am not selecting any additional services and feel that there are other companies out there that can provide the same product for a lower cost. I might be making a change next year if this continues!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
absolutely ridiculous fees
on April 9, 2025
Posted by: mfhardin1
you make me pay for the deluxe version simply because i had an early retirement plan withdrawal. then you tell me it'll only cost $79, which is a complete lie because you ACTUALLY take over $200 from me just to "accurately file." absolute scam. thanks for taking away the little bit of money i could've gotten back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I totally recommend Turbo Tax
on April 9, 2025
Posted by: Slamman70
from Chicago, IL
Can be a little difficult at times,but overall a good experience
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com