Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Tax Easy
on January 29, 2026
Posted by: Amy582026
from ME
Easy to use and understand for doing taxes myself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Katt973
from Newark,NJ
Your live expert was wonderful Andhra very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax issues
on January 29, 2026
Posted by: Ellen621
from FL
I wanted to file for free however I had no choice but to upgrade because there wasn't option to not upgrade.
I also didn't want to pay to get my refund 5 days early but I couldn't continue without agreeing.
I also didn't want to pay to get my refund 5 days early but I couldn't continue without agreeing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on January 29, 2026
Posted by: Froofy
from Louisiana
My experience was not as easy as it was before. I was not impressed with it this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Muffin baby
from TN
TurboTax was very easy and with the professionals awaiting if I need, it was even better.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 29, 2026
Posted by: 2025Saltycoast
from Tennessee
Always easy and helpful this guides you to make sure that everything is perfect
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just like your payroll accurate and on time!
on January 29, 2026
Posted by: File with accuracy
from MA
I have used Turbo tax for 20 plus years and it has always provided me with accuracy and great guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 29, 2026
Posted by: Woletzm
from Michigan
Very easy Guidance from the app I hope from a person and to as well
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com