Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
5 stars
on February 1, 2025
Posted by: LS317
It's easy to navigate. It's a fair price and it's easy to get help if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and easy
on February 1, 2025
Posted by: LovatoHawk
Smooth. No Issues. Easy to use. Second year I've used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Filing Taxes UGH
on February 1, 2025
Posted by: Nika25
from AL
Easy to navigate and super fast process. The extra fees to file are ridiculous. Then being forced to upgrade or I can't claim certain things like child care credit is crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 1, 2025
Posted by: ErinRA
from Florida
Easy and quick to use. I finished our taxes in 19 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
sucks
on February 1, 2025
Posted by: 903084094
from arizona, usa
suck.. i mean they call it a return - i should have got like 218 back - but after they charge i get 33... so much for doing my taxes as getting a return back at all essentially ... 0 out of 5 stars horrible service i had to but up with it but totally regrettable i wish it worked like it was advertised whatever excuse they could make does not apply total rip off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on February 1, 2025
Posted by: Jenneline
I love using TurboTax Free Edition and TurboTax Online Deluxe, for they are quick, simple, easy and fast to get my taxes done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and easy
on February 1, 2025
Posted by: Ski0206
Quick and easy. I’ve used for 10 years. No guessing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!!
on February 1, 2025
Posted by: Hobbie215
from Ballard, WV
Easy as ever. We have used TurboTax for years. It’s easy and the price really hasn’t changed. Thanks!
Written by a customer while visiting turbotax.intuit.com
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