Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax
on April 15, 2026
Posted by: BG182
from Texas
Great question answers. Easy to use and great guidance.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on April 15, 2026
Posted by: Taxes Karen
from Pensacola, FL
After doing my taxes, I really hate to do a survey, especially something that I’m paying for, but all in all TurboTax is great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved my life
on April 15, 2026
Posted by: sprinttax
from Virginia
Very convenient to use... it was my first time doing taxes and i am not from this country and this was pretty helpful just like filing any other form, very self explanatory and fetching data from the doc was very helpful and accurate as well.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stressful tax time turned into a breeze!!!
on April 15, 2026
Posted by: TurboTax is so helpful
from GA
Taxes can be a little bit intimidating, especially with a limited budget and the need to have them completed with a measure of precision. With Turbotax's cheapest filing option I was able to get extensive explanations for questions I had throughout the entire process, with their helpful (?) prompt located all throughout the software. Every question is answered conveniently so you can make informed decisions on each selection you're making (technology is amazing, and their software turns you into a tax professional!!!). I use their service every year, and it just gets better and better. HARD to beat the value with the price, THANK YOU TURBO TAX!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep up the good work
on April 15, 2026
Posted by: LazyDog2
from wa
I have been using TurboTax for years. It has always worked well for me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is affordable and easy for single people
on April 15, 2026
Posted by: Julius Christian
from Wisconsin
Simple and easy to use especially for me. Mistakes are pointed out immediately and regulations for State and Federal are updated. Turbo Tax guides a person through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on April 15, 2026
Posted by: amm1997
from mo
waaayyy too expensive for what you get. The fees keep piling up, and my return was simple, having an HSA account ( only " complication" ) cost me, and keep adding to my "free" filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
AI is useless, the site has become useless.
on April 15, 2026
Posted by: Nevm
from Ohio
For one, I HATE the Ai. I am not paying TurboTax upwards of 200 dollars to file my taxes with a robot. For two, I am very irritated I had to file with Turbo premium due to my retirement account even though I made 9 dollars in contributions, as I had to pay 79 dollars for that. For three, it was very unintuitive in comparison to previous years. I did not use TurboTax last year and I will not be using it again in the future.
Written by a customer while visiting turbotax.intuit.com