Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,578 Reviews)
Rating breakdown 81,578 reviews
5 Stars
61,162
4 Stars
8,855
3 Stars
3,865
2 Stars
2,401
1 Star
5,295
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent 4 years use
on April 8, 2025
Posted by: York9028
from Englewood, FL
Very easy. Spoke with live agent who quickly solved issue regarding pension taxation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy, but expensive
on April 8, 2025
Posted by: A somewhat happy customer
from Snohomish, WA
Easy to use, but so many fees!!! Need to tell you up front about the fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Smooth Process to Prepare Your own returns
on April 8, 2025
Posted by: SimplyEasy2025
from St Louis, MO
Easy to use and easy to follow along and understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Need to find another service to do my taxes
on April 8, 2025
Posted by: TaxesRtheft2025
$129 to file taxes for 1 w2 form and $142 refund is insane.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
HIDDEN COSTS
on April 8, 2025
Posted by: CHUMPP
HIDDEN COSTS. PERCENTAGE COSTS FOR CREDIT CARD FEE IS TOO HIGH!!
REQUIRED TO PAY 79.99 DOLLAR UPGRADE TO DELUXE BECAUSE HAVING A 1099-MISC PUTS YOU OUT OF THE FREE FILE ZONE :( YOU GUYS USED TO BE GOOD, NOW YOU SEEM TO BE MORE ABOUT CHASING PROFITS INSTEAD OF SERVICE. AFTER MORE THAN 2O YEARS USING TURBO TAX, I AM CONSIDERING OTHER OPTIONS FOR 2025 TAX SEASON.
REQUIRED TO PAY 79.99 DOLLAR UPGRADE TO DELUXE BECAUSE HAVING A 1099-MISC PUTS YOU OUT OF THE FREE FILE ZONE :( YOU GUYS USED TO BE GOOD, NOW YOU SEEM TO BE MORE ABOUT CHASING PROFITS INSTEAD OF SERVICE. AFTER MORE THAN 2O YEARS USING TURBO TAX, I AM CONSIDERING OTHER OPTIONS FOR 2025 TAX SEASON.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 8, 2025
Posted by: Sean1121
from Virginia
Awesome program. It was so easy to to use. Product is excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo is good product
on April 8, 2025
Posted by: Sly741
Been using for years good results will keep using products
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome but Too Much for easy return
on April 8, 2025
Posted by: melodymason
Experience was easy, but $71 dollars for a very simple return with no deductions is way to much,
Written by a customer while visiting turbotax.intuit.com