Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Too Expensive.
on January 29, 2026
Posted by: Jesi B
from 318 East 4th Street
This was very expensive in the long run. I have %20 off from my bank to use turbo tax and it has not been applied. Not happy with price !!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 29, 2026
Posted by: Leelee0515
from Durham, NC
It’s was a great experience all around TurboTax.com
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable every year
on January 29, 2026
Posted by: MrBoxer
from NC
Always accurate, always provides expert hep when necessary. Software is easy to use. Turbo Tax never disappoints.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 29, 2026
Posted by: bj8589
from West Virginia
Easy to use. Glad we chose Turbo Tax for our taxes this year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Is Awesomeness
on January 29, 2026
Posted by: Traave
from Arizona
Fast and easy to follow definitely recommend using
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 29, 2026
Posted by: D0CH
from INDIANA
Somewhat challenging, since having to leave then return later to continue.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a Scam
on January 29, 2026
Posted by: Konrath
from Wisconsin
I was told FREE tax return and then charged $88 at the end what a scam!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 29, 2026
Posted by: averyraine
from fl
turbo tax was very easy, had everything i needed!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com