Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,448 Reviews)
Rating breakdown 87,448 reviews
5 Stars
64,939
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Earliest Filing Ever!
on January 29, 2026
Posted by: UPRyan
from Michigan
Turbo Tax worked great and I filed my taxes earlier than I've ever done before. The guidance was really clear and easy to understand. I've been using Turbo Tax for at least 5 years now and it gets easier every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To many fees
on January 29, 2026
Posted by: stephmcl
from Ohio
FAR to many fees. I will be using someone else next year this is insane.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very disappointed
on January 29, 2026
Posted by: grimminion
from Illinois
ive used turbo tax for 7 years to file my taxes and this year they refused to use my refund to pay for my filing fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 29, 2026
Posted by: Dallasgwuap
from Texas
Great tax service to use really guide you thru the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very thorough and accurate
on January 29, 2026
Posted by: DCals3
from NC
Very helpful and thorough while Reviewing information. He answered all my questions in each category.👍😊
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Baby Boomer Approved
on January 29, 2026
Posted by: Mora4530
from Florida
Easy to follow prompts specially for Baby Boomers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 29, 2026
Posted by: zyandlaylamom
from richmond,va
everything was awesome i recommend using this system again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax made things easier!
on January 29, 2026
Posted by: gv50
from chicago, il
it was easy to use and understand. turbo tax is awesome
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com