Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,549 Reviews)
Open Ratings Snapshot
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
TurboTax, you've changed
on February 1, 2025
Posted by: ryguy1591
from New hampshire
This used to have ACTUAL free options. Now you charge for every little thing. When I was active duty you did not charge me for processing my refund or deposits. Now that I'm a veteran that changes? Very disappointing. Also having to jump through hoops to file at the end was very annoying. The process itself was still easy but sad that things have changed this much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I will continue to use turbotax
on February 1, 2025
Posted by: Rdy2gvup
from Muskegon, MI
Efficient and foolproof. Turbotax takes all the guesswork out, and makes a generally overwhelming process easy to complete
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Well Worth The Price
on February 1, 2025
Posted by: Bud741
from United States
Well worth the price. I tried this with paper and pencil once and it was awful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax the best
on February 1, 2025
Posted by: Vicktor56
It was good will always get it done with turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
turbotax..used to be good....
on February 1, 2025
Posted by: hmmmmmmmmmmm
Well you made me pay $49 because I have an HSA, which is absurd. There were no extra savings or reason behind it. Then you try to sneak an extra $40 if you take it out of the tax refund....also absurd. You have gone down hill with out providing anything extra!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax good
on February 1, 2025
Posted by: Adrian3137
it went will and they help me so much by gettting money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love turbotax
on February 1, 2025
Posted by: Stewy508
from Cape Cod, Ma
I love turbo tax. They ate the only tax place for me
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very helpfull
on February 1, 2025
Posted by: Silencedogoodrukingme
Very easy to use, great tools a valuable thing to have around.
Written by a customer while visiting turbotax.intuit.com
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