Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(82,369 Reviews)
Rating breakdown 82,369 reviews
5 Stars
61,747
4 Stars
8,946
3 Stars
3,904
2 Stars
2,427
1 Star
5,345
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy tax prep
on April 6, 2025
Posted by: NCshell
from North Carolina
Easy step by step no fuss I didn't even get my annual tax panic attack
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great, easy to use for older people
on April 6, 2025
Posted by: Auzzie59
Very easy to use and understanding, very helpful. Will recommend to others, I like simplicity.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful!!!!!!!!!!!
on April 6, 2025
Posted by: Peanutbuter
If I could put 0 stars I would. This was the lost complicated tax return I have ever done and even though I was doing the free option they still made me pay for the premium experiences. So frustrating and not easy user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid
on April 6, 2025
Posted by: Nem0
Not much to say except that it's easy to use and understand, filing taxes is always a headache but all of this makes it a breeze. I like that this platform also detects any mistakes I made that I didn't know I made too. Thanks for all the help!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too expensive
on April 6, 2025
Posted by: levi555
from North Carolina
will not be using turbo tax next year. every time I turned around there was another fee or charge to keep moving on. very disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on April 6, 2025
Posted by: Ida W
from Orlando Fl
User Friendly. Cool to use really appreciate
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worse this year. 2025
on April 6, 2025
Posted by: Anonymous123467
Difficult to understand and make sense of. Seemed worse than just going to a place. Why won’t credit cards work to make payments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes2024
on April 6, 2025
Posted by: Kriscinda
I had an ok experience, I did like how easy the process was
Written by a customer while visiting turbotax.intuit.com