Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,549 Reviews)
Rating breakdown 87,549 reviews
5 Stars
65,012
4 Stars
9,636
3 Stars
4,264
2 Stars
2,729
1 Star
5,908
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Stress Relieved
on February 1, 2025
Posted by: Better Now
This has been the most stressful tax experience I've ever had and hope to never repeat. the gentleman that helped me changed everything, the system made a mistake! how do you pay more than you earn? No one should
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ask to upgrade unbelievable wen you don't want to
on February 1, 2025
Posted by: sophia 100
ask to upgrade wen it was not necessary and over and over unbelievable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax great
on February 1, 2025
Posted by: 26350
from IN vincennes
great service will tell everyone to use this service
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is satisfying.
on February 1, 2025
Posted by: Bert8048
from Pensacola, FL
Quick, and easy format. Comfortable process. Filed with them for the past several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy and fast
on February 1, 2025
Posted by: nmlady12002
from Gates NC
dont need outside help because it is so easy to do
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fast and easy!
on February 1, 2025
Posted by: JenMo71
from IL
All went fine! Easy and fast, under one hour. I will use it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 1, 2025
Posted by: okaythanksbye
from connecticut
it was great easy and fast process thanks to turbotax straight forward
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keeps it simple! Anyone can do it.
on February 1, 2025
Posted by: Yanika
from Washington
I do enjoy the simplicity and user-friendlineas of turbotax. I like the prompting questions to easily guide you step by step through each step I love that Turbotax tries to get you the most back and goes through all the possible tax deductions. I would like to stop being prompted to upgrade throughout the process though. Just ask me at the end before paying what plan I would like. That should be sufficient! I do miss seeing the real-time updating return as I go through the steps. The mobile version doesn't have that feature.
Written by a customer while visiting turbotax.intuit.com