Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(82,974 Reviews)
Rating breakdown 82,974 reviews
5 Stars
62,117
4 Stars
9,034
3 Stars
3,949
2 Stars
2,458
1 Star
5,416
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy and fast
on April 6, 2025
Posted by: RJPajaro
easy and fast. not too expensive. step by step guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
pretty good
on April 6, 2025
Posted by: meganmeganmegan
It's really annoying how deceptive you are with claiming it's "free" to file, then later on disclosing that filing state taxes costs extra.
Most of the process was painless until toward the end when you asked for "2023 state tax" with no explanation of where this number comes from, so I had to waste 20 min trying to figure out what you were asking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is convenient and easy to use.
on April 6, 2025
Posted by: SuAnn C
from TX
Easy to follow instructions with clear explanations. Easy to stop and restart as many times as necessary, very important for busy, often interrupted parents, professionals, homemakers, and caregivers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
fair
on April 6, 2025
Posted by: jmc9
from ohio
it is ok, I think you charge too much considering we do all the work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 6, 2025
Posted by: drshma
from indiana
great had agreat time working with turbo tax it was really simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Financially Sucking
on April 6, 2025
Posted by: Aek62xo4
There is a way Turbo Tax compels users to pay huge amounts of money for using their services, even if you qualify for free filing. I was charged $79 for Deluxe Service, thinking it covers everything, only to find out it's for federal returns only, and had to pay an additional $64 to file State returns. And as if that wasn't enough, if you decide to pay from your refund it costs another $40 extra. I am done with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is too expensive
on April 6, 2025
Posted by: Turbo Tax waste of money
from Florida
keeps asking you to upgrade every other screen. Charges for filing HSA (1 1099 = $63)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is greedy and I hate it
on April 6, 2025
Posted by: Slappy the Lad
made me spend over $180 because i got a $2 credit.
Written by a customer while visiting turbotax.intuit.com