TurboTax claims to be free. but in reality, it rarely is. At best, it employs underhanded sales tactics. I use TurboTax every year, so I am not surprised by the fees at the last second. I just feel like Intuit should be more straightforward about the fees and charges associated with using this product.
I like everything about Turbo Tax, in particular, how it keeps prior tax return information and automatically fills in certain info, checks the returns for accuracy and the ease in e-filing.