Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(83,217 Reviews)
Rating breakdown 83,217 reviews
5 Stars
62,295
4 Stars
9,063
3 Stars
3,963
2 Stars
2,465
1 Star
5,431
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
We want money before helping you
on April 5, 2025
Posted by: Shsshshsh
Sure they’re easy to use, but I don’t know why their deal was in 2024 to charge me $200 dollars to get my refunds. You will be charged for premium even if you don’t use it. Being military won’t change a thing as well. Guess I’ll have to search for a a different company to file with next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on April 5, 2025
Posted by: bzb123
from Chicago, Illinois
got very expensive for no reason. AI help for $64. I spent more than I received back. Will not be filing with turbo tax any longer.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TuboTax is convenient
on April 5, 2025
Posted by: Tommy1785
It's fast and very convenient. There was no error in the process and the process was very smooth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax robbed me.
on April 5, 2025
Posted by: Devil22
Made me pay a 83 dollar fee by adding a package that I didn't want and it was very unclear and misleading. It charged me before verifying what the amount was going to be. Will not be using next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 5, 2025
Posted by: ClydeB74
Doug Brown is the best expert ever! Hope he goes far in his career with Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy to use
on April 5, 2025
Posted by: Roro347
from Laredo, Texas
First time filing text, the app couldn’t make it any easier for me.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to follow
on April 5, 2025
Posted by: Lynn1051223
Very easy to follow. Could have had less pop ups for upgrades but for the most part very easy to follow and ways to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax
on April 5, 2025
Posted by: Tax collectors
from Bakersfield CA
I thought it was supposed to be free but I got duped.
False advertising.
False advertising.
Written by a customer while visiting turbotax.intuit.com